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District Manager's BLOG

 

Welcome to Our New Home: SantiamWater.gov

Dear Community Members,

I am thrilled to announce that Santiam Water Control District has officially transitioned from our old .com domain to our new and improved .gov platform. This change marks a significant milestone in our ongoing efforts to enhance our digital presence and better serve our community.

The move to santiamwater.gov brings with it a host of exciting new features and improvements. One of the most notable enhancements is our ability to send out timely notifications. Whether it's important updates about water supply, maintenance schedules, or emergency alerts, our new platform ensures that you receive the information you need, when you need it.

In addition to notifications, we have made several other improvements to our website. The new design is more user-friendly, with intuitive navigation and a modern look that makes it easier for you to find the information you're looking for. We've also enhanced the functionality of our site, providing you with a seamless experience whether you're accessing it from your computer, tablet, or smartphone.

New Customer Service Features

Our new platform also brings a range of customer service enhancements designed to improve your experience. We have introduced a more efficient and responsive customer service system that allows you to easily submit inquiries, report issues, and request services online. The new system ensures that your requests are promptly addressed and tracked, providing you with timely updates on the status of your inquiries. Additionally, we have expanded our FAQ section and added more self-service options, enabling you to find answers to common questions and resolve issues independently.

Our goal with these changes is to provide you with a more efficient and effective way to stay connected with the Santiam Water Control District. We are committed to continuously improving our services and ensuring that you have the best possible experience when interacting with us online.

Thank you for your continued support and engagement. We look forward to serving you better with our new santiamwater.gov platform.

Warm regards,

Brent Stevenson
General Manager
Santiam Water Control District